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HSBC tuyển dụng FCC Operations Manager, FCC Operations

ID: 15736 - Bài viết trong 'Nơi làm việc tốt nhất' gửi bởi Admin, 29 Tháng mười một 2017.

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    HSBC thông báo tuyển dụng vị trí FCC Operations Manager, FCC Operations, cụ thể như sau:

    Miêu tả công việc

    • Driving efficient investigative operations team (Level 1) in Vietnam to support Group strategy implementation.
    • Identify, assess, oversee and communicate all requirements relating to anti-money laundering trends at level 1 in relation to risks presented through HSBC’s business activities across the Vietnam.
    • Support and facilitate a strategic coordination and implementation of an effective FCC OPS level 1 investigations framework within the Vietnam.
    • Ensure that the Group’s Vietnam exposure to regulatory and reputational risks is managed, in a commercially sensitive, practical and cost effective manner.
    • Manage and lead the required remedial action of all material FCC OPS systems deployments and upgrades involving level 1 Vietnam that arise to ensure effective implementation.
    • Supervise and ensure the appropriate investigation of alerts generated and reporting of suspicious activities to VP, FCC OPS or Level 3 in accordance with regulatory requirements where appropriate.
    • Assist lead / liaison with relevant stakeholder within Global Business and Functional teams within the Vietnam to provide expertise and support on all Financial Crime anti-money laundering and terrorist financing systems related matters.
    • Use expertise and experience to drive the direction of any functional/geographic reports or the scenario updates and tuning, as appropriate.
    • Support VP, FCC OPS in the provision of reports on Vietnam issues.
    • Ensure that the Group’s interests are externally represented and professional and positive relationships are fostered at a country level.
    • Lead and deliver the plan for the FCC OPS level 1 team in Vietnam, and to influence each Vietnam / Global Business, ensuring training, consistent performance management, career management and succession planning are in place.
    • Ensure development activities are a core priority and enable all team members to take reasonable time for learning and developmental activities.
    • Maintain and develop positive and professional working relationships with stakeholder at the Country/Business/Group line levels.
    • Foster positive and professional working relationships within FCC OPS and other managers throughout Country/Business/Group.
    • Provide input/support on management issues and deputize VP, FCC OPS his/her absence.
    • Provide advice and guidance to the staff on all aspects of their role including decision making on alerts and their dealings with other departments.
    • Monitoring ‘Service Quality Standards’ of the team to ensure high Customer Service is delivered at all times.
    • Recognize, reward and set high internal service excellence benchmarks.
    • Drive and manage change to achieve business goals.
    • Drive Staff Development through Soft Skill training, Personal Development plans and Performance Management Reviews.
    • Create robust team environment where skills and knowledge is openly shared to achieve team and business goals.
    • Provide FCC OPS Level 1 team solutions to operational investigation issues.
    • Monitor and assess performance and the level of resourcing, costs and spend of the FCC OPS Level 1 team.
    • Ensure all GSM, FIMs, BIMs and dispensations, etc. are updated for changes in Country Regulation and impacts on FCC OPS Level 1 team.
    • Ensure the impact of erratic workflows handled appropriately through effective capacity planning (daily, weekly and monthly), leave management and process prioritization of FCC OPS Level 1 team.
    • Identify the reasons impacting the volumes and proactively escalate to VP, FCC OPS on the timelines associated with such impact also keeping the management informed.
    Yêu cầu
    • Experience working in Financial Crime Compliance\ Anti Money Laundering or equivalent environment/s, including transaction monitoring, customer screening.
    • Some knowledge of CDD and client reviews, including relationship reviews on a periodic or trigger basis.
    • Experience in undertaking investigations/analysis into customer activity with the ability to draw inferences from the information.
    • Experience in managing a successful team in a pressured, turn-around time driven, environment.
    • Both spoken and written communication skills with experience of sharing information effectively, in a clear, concise and professional manner.
    • Fluent English and Vietnamese.
    • Consistently achieved objectives set for them and taken action to improve their own performance.
    • Strong organizational skills.
    • Experience of personally complying with business processes, rules and regulations.
    • Previous law enforcement, legal, forensic accountancy or regulatory experience an advantage.
    Hạn nộp hồ sơ 10/12/2017
    Career Level Manager
    Qualification Bachelor
    Industry Banking
    Ho Chi Minh
    Nguồn: hsbcvncareer.com


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